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  • Hi,

    Believe me I wish I could trust everybody as well. I tried that for over two years when I started the business. The bottom line is that while the vast majority of people are honest not everybody is. By making people provide proof it keeps costs down for the honest people in the long run. There are very few companies out there who will just take your word for it. I can 't think of any chsin out there where they will just take your word for it.

    Is it fair for me to pass the cost of dishonest people onto the honest people - or is better to require a picture as proof and keep costs down?

    Dave Burr
    Vivid Aquariums
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