Grendel0501
New member
I'm having a issue with my apex. I can't figure it out, but these are the symptoms that occur each time I have the issue.
1.) Internet connection loss, I am unable to connect to the apex and change settings
2.) Settings freeze, whenever the issue starts all settings stay the same. If the issue happened at night, then the tank lights will stay in night mode even past when day lights should turn on. The settings freeze applies to auto settings like ATO, heater, circulation pumps as well. None of these will come ON once the freeze has happened.
I have figured out how to manually fix the problem, restarting internet settings, using the Apex's display. Once I restart the internet settings, the tank returns to proper function. Until the issue happens again. It has probably happened 4-5 times over the last year.
Does anyone know why my settings are freezing up like this?
I would guess the problem is on the Apex's end, not the wifi end, because I don't have to change anything on the router to get the problem fixed.
1.) Internet connection loss, I am unable to connect to the apex and change settings
2.) Settings freeze, whenever the issue starts all settings stay the same. If the issue happened at night, then the tank lights will stay in night mode even past when day lights should turn on. The settings freeze applies to auto settings like ATO, heater, circulation pumps as well. None of these will come ON once the freeze has happened.
I have figured out how to manually fix the problem, restarting internet settings, using the Apex's display. Once I restart the internet settings, the tank returns to proper function. Until the issue happens again. It has probably happened 4-5 times over the last year.
Does anyone know why my settings are freezing up like this?
I would guess the problem is on the Apex's end, not the wifi end, because I don't have to change anything on the router to get the problem fixed.