I purchased an AquaC EV400 about 3 weeks ago and am having problems with the skim going high enough to get into the collection cup. It is outside the sump and am using a Mag24 pump. The pump is about 1.5ft below the skimmer. The skim comes to about 2 or 3 inches below the bottom of the collection cup but goes no higher. Wondering if I might need to but in a bal valve to control the flow-too much? Any help would be greatly appreciated. Thanks.
Scott
Scott