Aqua on
Aqua on
I have made one purchase with them. All live stock came packaged nicely and in good condition. Here's he rub. First, slow to ship, not much in the way of any customer service, phone never answered, always at lunch. I finally got thru after leaving several emails. Did the beltway shuffle on delays, etc.. Due to weather...
All livestock was correct except the green carpet anemone which ended up being a green Atlantic carpet anemone. Not a clown host as advertised. Never got resolution on this. Btw. Anyway, I still have the anemone as it is a beautiful creature and refuses to create any issues task far. In time, I might look to move it to a coral growing tank, but for now it's the most interesting thing in tank.
Back to aquacon, I they did BO on a pair of pink skunks, and I had asked for them to contact me when they got some. It's been 6 weeks, not an email or phone. I would rate them as poor in customer service, ok in product.