Gamma UV sleeve cracked again!!!!!

XtrmCHoPZ

New member
For the past 3 weeks i have been waiting to install a 40 watt gamma sterilizer on my tank. I have had two quartz sleeves crack on me!!! Anyone else experience this. I followed all of the directions exactly, when the lamp barely started to thread in it cracked! whats up with this unit?!!!
 
Mine cracked also when I re-assembled it after its first cleaning (9 months down the road). I bought a new sleeve and it cracked also. I talked to the manufacturer about it at MACNA. The grommet/nut that screws down onto the sleeve can be the problem. Since it was still under warranty, he said he would ship me new parts.

DON'T go and buy a new sleeve! They are expensive.

Since it is still under warranty, if you bought it at your LFS, take the whole thing back to them and get a new one in-the-box. They can GIVE you a new one and return the bad one to the manufacturer.

If you bought it somewhere else, return it to them, or call the manufacturer and explain that you want a new sleeve and the grommet/nut. The rep at MACNA was very good about helping me get it fixed.
 
THanks, I have been sending emails back and forth with Current USA and they are very easy to work with. They are sending me a new sleeve free of charge and next time i will go to my LFS who has used these UV alot to help me put i together.
 
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