saltwaterfishlover
Active member
I really think there is no recovery from this malware :uzi:
Internet security 2010 removal for frags
- Thread starter gasman059
- Start date
I really think there is no recovery from this malware :uzi:
mrx66699
New member
your right if it would have been a pc he could just have formated it himself on the spot reinstalled the os and up and running in less than an hour .... he wouldn't have needed to have them send him a new machine......but since it was a mac he had to ship it back to the factory just to look at it for a virus ......thats too funny the inexperienced burger flippers working at the mac store couldn't fix a virus lol lol......a whole new system just to fix a virus lmfao
Yea just what I want to be doing. Reinstalling the whole os myself [is it hard, no, do i want to do it no]. I can do the same thing on my mac, but I just don't have to! Like or dislike Macs's, they have great support, you can't say the same thing for most PC manufacturers out there.
And no I am not sayign a mac is inheritly more secure, I agree less people writign stuff for it, but it also doesn't have alot of the blaring holes in it [activex], that IE does. Yes, you can run chrome or firefox on windows and be much safer.
It's a personal preference, no need to bash someones preferences. I like that my computer just works without messing with it [been there done all the messing around in the past]
Rogger Castells
New member
Hey Matt, it always amaze me how intelligent you sound on your posts, but yet how ignorant you really are at least when it comes to Apple products and other subjects...., why don't you take the time to investigate if your claims are true before you start moving those fingers, Macs do come with a boot up and os installation disk.
I thought the Mods calling you an "idiot" a couple of weeks ago will help you realized it, but dude I am now thinking you need professional help, seriously!
WhoDey64
Active member
The way I have gotten around a lot of malware that blocks your attempts to remove it (given that you have an idea where its located) is to run msconfig as soon as the system OS boots before it starts launching programs including the malware. This always gave me a minute to disable the program from the startup sequence, which stops all of the annoying road blocks it throws up since the program never loads. After that is done you can run your normal removal programs to clean or hack out the program yourself.
Fish2reef
New member
Now children don’t let your emotions affect your post, as mentioned before is a personal preference based on likes and dislikes neither one is perfect. I personally think Apple has forced Microsoft to become a better company and Microsoft 92% share of the market has forced Apple to become a better company in order to gain ground.
The best thing we as consumer have going in our favor is their competition, the day one of the two disappears we all lose.
Manny I am glad things worked out and you are back in business.
The best thing we as consumer have going in our favor is their competition, the day one of the two disappears we all lose.
Manny I am glad things worked out and you are back in business.
mrx66699
New member
Wow the cult awakens, look there’s nothing wrong with your preference in toys... but if you truly believe your macs have all this great support and Total Cost of Ownership in their favor come with me to work one day. You will be enlightened quickly to the real world. On campus here we have 384 apple ibook g4's, 72 apple emac desktops, 22 macbooks, 210 dell latitudes d510's, 10 Dell Latitude D830's.
Now, since you’re so up on the repair processes and the wonderful warranties of your beloved macs how about I enlighten you on our process of repairs for them with vendors when it’s a hardware related issue and allow you some insight on how your tax dollars are being spent. Keep in mind these are hardware support issues only as any software issues are just handled in house and not supported through the manufacture of either platform.
Macs (any model) = 1st...Phone call to Apple vendor hardware repair this takes a minimum of 20 minutes no matter if its 1 machine or 10. Estimated time for pick up of hardware covered under warranty 3-5 days. No repairs are done on site all warranty work has to be sent in, 3-5 days for turnaround time for return after initial pick up. Totally bytes, who has 20-30 minn to spend waiting on the phone to call in an issue that should take no more than 5-7 minn at the max then 3-5 days waiting on them return the item. On a side note this used to be handled locally through a third party vendor and I will give credit where credit is due. Mac center used to handle these calls locally and actually did a decent job believe it or not. Direct with Apple though horrible, their hardware repair support center is over worked and understaffed (not to mention staffed with a bunch of $8 an hour workers that haven't a clue what they are doing). I’m serious on this; it’s like calling the three stooges. I have to tell them what forms to fill out, where to find certain information just to complete the call, clarify to them what’s covered under warranty and what’s not. It’s a joke.
2nd ... The actual repair issues, if we can even get that far in the call. (example 1. Laptop keyboards, the keys pop off like butter and if the little rubber grommet tears or comes off the repair is not covered under warranty...nice a laptop you can’t type on without buying a whole new keyboard. Yes this could happen to our PCs but it’s covered under warranty. Example 2… the ac power adapter this has to be the single worst issue with them hardware wise. They go bad where the wire on the laptop side comes out of the adapter and you guessed it. It’s not covered under warranty when the wire starts to pull loose and frey. They consider this abuse not just normal wear which happens on about 3 out of 5 from just normal wrapping of the wire on the cute little prongs it comes with to wrap the cord lol…..So now we have a laptop that can’t charge the battery or type on without buying a new one....Again the PCs it could happen to and does but its covered under warranty. Example 3… The screens they come loose on the hinges nonstop from opening them and closing them throughout the day. When the screen comes loose it pops and breaks the plastic clips that hold it together. Once again, not covered under warranty. Could happen on a PC's also but hasnt happened yet here and again it would be covered under warranty. These are just the top three. I could go on from here to next year with all the issues we have that are not covered under warranty, but we will stop here.
Now you as a mac user yourself already are aware of how outrageous cost wise parts are to replace for a mac. Up until this year we would just bite the bullet and purchase the parts and moved on no matter the cost. This year though with the school district cutting over a 100 million from the budget and on track to cut another 100 million next year, we no longer can afford to repair any Apple machine out of warranty. So since August out of our original 384 apple ibook g4's here on campus we have 34 that can only type some of the alphabet, 51 of them that have to share power adapters (we won’t even get into how many can only work on AC because of the issues with the battery only lasting around a year before it will no longer hold a charge), and 23 with screens that are dead. (Just since August.)
Dell lattitude's…. 1st The phone call to hardware support repair. Never more than 5-7 minn max, no matter the problem or issue. They just take the serial number, model and a small explanation of the problem and schedule the repair. 24 hr onsite warranty included for no extra charge when purchasing, just call in and its repaired on site next business day. No matter the issue the vender is here the very next business day sometimes even the same day as long as the issue is called in before 10am. Whatever the problem is the vender brings every single part imaginable even if they had to build a whole new system on the spot. Problem solved with in 24hrs no matter the hardware issue. Accidental damage, screen smashed, battery not charging correctly, key board keys not staying on or broken in any way, any issue night or day fixed the next business day on the spot no additional cost. So in essence 220 PC’s on campus all 220 working and running perfectly fine five years later.
Cost you might ask of either platform =over priced either way. The school board pays almost double of what you and I could purchase the machine for ourselves (thanks to the bid list), but the PC’s are usually $500-700 less for the exact same machines hardware wise (ie screen size, hd, processor, memory). Dell no extra cost for the 24 onsite warranty, Apple substantial cost added on for any form of extended warranty or onsite warranty.
Now I only compared these two computer products because these are the only two computer manufactures on the bid list the school board is allowed to purchase from (Apple, Dell).
So the next time you’re sitting around telling the world of all the inside knowledge you have on a platform and how wonderful it is. Think about what’s actually happening outside your personal preference and tell them the same thing your beloved Apple tells our children and their technological education…… sorry you’re not covered under warranty or sure we’ll fix that it just might take 10 days and its going to cost you $500-700 more up front for the same machine.
With all this being said you tell me what the more sound technological business decision is. Never mind it’s our children that are suffering the effect when personal preference comes into play and the choice made is solely because of it. It’s about the Total Cost of Ownership and if you truly put personal preference aside Total Cost of Ownership isn’t in favor of Apple. This brings us to your last statement (why don't you take the time to investigate if your claims are true before you start moving those fingers). Anytime you want to compare your daily professional job experiences with my daily experience…… feel free. That would be like me giving you advice on food… but just keep in mind it’s you that is paying my salary not the other way around.
Now, since you’re so up on the repair processes and the wonderful warranties of your beloved macs how about I enlighten you on our process of repairs for them with vendors when it’s a hardware related issue and allow you some insight on how your tax dollars are being spent. Keep in mind these are hardware support issues only as any software issues are just handled in house and not supported through the manufacture of either platform.
Macs (any model) = 1st...Phone call to Apple vendor hardware repair this takes a minimum of 20 minutes no matter if its 1 machine or 10. Estimated time for pick up of hardware covered under warranty 3-5 days. No repairs are done on site all warranty work has to be sent in, 3-5 days for turnaround time for return after initial pick up. Totally bytes, who has 20-30 minn to spend waiting on the phone to call in an issue that should take no more than 5-7 minn at the max then 3-5 days waiting on them return the item. On a side note this used to be handled locally through a third party vendor and I will give credit where credit is due. Mac center used to handle these calls locally and actually did a decent job believe it or not. Direct with Apple though horrible, their hardware repair support center is over worked and understaffed (not to mention staffed with a bunch of $8 an hour workers that haven't a clue what they are doing). I’m serious on this; it’s like calling the three stooges. I have to tell them what forms to fill out, where to find certain information just to complete the call, clarify to them what’s covered under warranty and what’s not. It’s a joke.
2nd ... The actual repair issues, if we can even get that far in the call. (example 1. Laptop keyboards, the keys pop off like butter and if the little rubber grommet tears or comes off the repair is not covered under warranty...nice a laptop you can’t type on without buying a whole new keyboard. Yes this could happen to our PCs but it’s covered under warranty. Example 2… the ac power adapter this has to be the single worst issue with them hardware wise. They go bad where the wire on the laptop side comes out of the adapter and you guessed it. It’s not covered under warranty when the wire starts to pull loose and frey. They consider this abuse not just normal wear which happens on about 3 out of 5 from just normal wrapping of the wire on the cute little prongs it comes with to wrap the cord lol…..So now we have a laptop that can’t charge the battery or type on without buying a new one....Again the PCs it could happen to and does but its covered under warranty. Example 3… The screens they come loose on the hinges nonstop from opening them and closing them throughout the day. When the screen comes loose it pops and breaks the plastic clips that hold it together. Once again, not covered under warranty. Could happen on a PC's also but hasnt happened yet here and again it would be covered under warranty. These are just the top three. I could go on from here to next year with all the issues we have that are not covered under warranty, but we will stop here.
Now you as a mac user yourself already are aware of how outrageous cost wise parts are to replace for a mac. Up until this year we would just bite the bullet and purchase the parts and moved on no matter the cost. This year though with the school district cutting over a 100 million from the budget and on track to cut another 100 million next year, we no longer can afford to repair any Apple machine out of warranty. So since August out of our original 384 apple ibook g4's here on campus we have 34 that can only type some of the alphabet, 51 of them that have to share power adapters (we won’t even get into how many can only work on AC because of the issues with the battery only lasting around a year before it will no longer hold a charge), and 23 with screens that are dead. (Just since August.)
Dell lattitude's…. 1st The phone call to hardware support repair. Never more than 5-7 minn max, no matter the problem or issue. They just take the serial number, model and a small explanation of the problem and schedule the repair. 24 hr onsite warranty included for no extra charge when purchasing, just call in and its repaired on site next business day. No matter the issue the vender is here the very next business day sometimes even the same day as long as the issue is called in before 10am. Whatever the problem is the vender brings every single part imaginable even if they had to build a whole new system on the spot. Problem solved with in 24hrs no matter the hardware issue. Accidental damage, screen smashed, battery not charging correctly, key board keys not staying on or broken in any way, any issue night or day fixed the next business day on the spot no additional cost. So in essence 220 PC’s on campus all 220 working and running perfectly fine five years later.
Cost you might ask of either platform =over priced either way. The school board pays almost double of what you and I could purchase the machine for ourselves (thanks to the bid list), but the PC’s are usually $500-700 less for the exact same machines hardware wise (ie screen size, hd, processor, memory). Dell no extra cost for the 24 onsite warranty, Apple substantial cost added on for any form of extended warranty or onsite warranty.
Now I only compared these two computer products because these are the only two computer manufactures on the bid list the school board is allowed to purchase from (Apple, Dell).
So the next time you’re sitting around telling the world of all the inside knowledge you have on a platform and how wonderful it is. Think about what’s actually happening outside your personal preference and tell them the same thing your beloved Apple tells our children and their technological education…… sorry you’re not covered under warranty or sure we’ll fix that it just might take 10 days and its going to cost you $500-700 more up front for the same machine.
With all this being said you tell me what the more sound technological business decision is. Never mind it’s our children that are suffering the effect when personal preference comes into play and the choice made is solely because of it. It’s about the Total Cost of Ownership and if you truly put personal preference aside Total Cost of Ownership isn’t in favor of Apple. This brings us to your last statement (why don't you take the time to investigate if your claims are true before you start moving those fingers). Anytime you want to compare your daily professional job experiences with my daily experience…… feel free. That would be like me giving you advice on food… but just keep in mind it’s you that is paying my salary not the other way around.
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