Problem with Brackets on 6025

LBCBJ

New member
So I have been tremendously happy with my Tunze 6025, it has been very beneficial to my tank. The other day I noticed that my nanostream was wobbling a bit and after closer inspection I found that 2 of the 4 small brackets or clips that attach the pump to the magnet were missing, but I'm not sure how they could have been broken off. I was wondering if anyone else has had this same problem and if so, are replacements available?
 
I will give you one, this was a problem of manufacturing, the tabs got burned. The platic we use is GE Lexan, it is incredibly strong and flexible. When it is burned though it becomes charcoal, which isn;t strong or flexible. PM me an address and we will send one out.
 
Roger, I wasn't expecting you to reply so soon on your weekend off...thank you for your excellent customer service. I am sending you my address now.
 
Back
Top