radion and reeflink help.

[reefslugs]

I am setting up a new large tank. I just bought a used Radion G3 Pro to try out on my small tank to see how I like them before I go and buy four new G4 pro's for my new build. I am so frustrated. I have setup a Ecosmart live account. When I try to down load the connection manager it says I need to purchase Winzip. At 29.99 a month. So I didn't want to do that. So my friends says I need to use a reeflink. So my freind lets me use his. So I now when I try down loading the reeflink setup. It says I have to purchase this Winzip. Fine, so I do. Now I can get the down loads loaded. I go through the reeflink setup procedure and the reeflink will not connect. Even though the light turns blue. So I decided to try a factory reset. Now the light is white and I can not move any further. I have spent hours investigating on how to operate your products. I am so frustrated and very unhappy on the time and the money I have spent. Even purchasing used. I really need some assistance.

 

[Yolly416]

Call Ecotech and give them the reeflink serial number so they can reset it for you


Sent from my iPhone using Tapatalk

 

[kris4647]

radion and reeflink help.

Tell your friend to remove the device from his ecotech account.

https://support.ecotechmarine.com/hc/en-us/articles/360013537233-I-bought-a-used-ReefLink-now-what-

Sent from my iPhone using Tapatalk

 

[RobbyG]

And for future reference for someone who might read this post. Do not buy Winzip!
Just download "7-Zip". It's free and is an open source software project. It can handle a lot more file types than Winzip and is even better for opening some odd zip files that will not open with Winzip. My second choice would be Winrar which has a free 40 day trial period and costs $10.