ReefGoatfish
New member
So i spent 200 plus on T5 lighting so i could send in my Gen2 lights to be upgraded , all went well , very painless process, 600 dollars later they were back at my house, thats were the fun began, ecosmart live (i wish they stayed with the old one as i hate the cloud crap , because your subject to connection troubles and down servers) says the lights needed firmware update , that's odd since i just got them back from ecotech, ok , one updated the other would not, started a new aquarium setup but it would not finish because of the one light not able to upgrade, so since i'm on the west coast and my work hours are when ecotech is open i have to take off work to call, i get a very helpful girl who was reluctant to say with me til the end of the process as it was taking a while, but i said something will most likley go wrong as soon as you hang up, ( my ecosmart live history) she said ok and the one thing that was odd was she had me do a factory reset with the usb only, no 110 power to the light, so we did it all , it all seemed good, she said by it should all work fine , hung up and i realized that one thing needed to be done, the last light we reset was still usb only,no 110 power, so it was never on while we were finishing up, so i called back with 15 minutes left before they leave, waited on hold for 15 minutes and then a recording said they were closed, nice ! another day off work for me,groovy ! so what do i do , so i disconnected the usb and hooked up the 110 power , light doesn't work , red and green light flashing, see , say one the phone til the end , so i go into ecosmart live , under information of that light and it says it's powered by usb only, no it isn't , wake up the next day it's on, great but its not on the same schedule as the other light which is on the correct one, so opened ecosmart live again, it still reports the light as usb power only,no it still isn't, moved the schedule around a bit to maybe save the both lights as the same but it says offline mode , so i can't save any settings, cloud crap, Sweet! so i downloaded the ecosmart live manual , it's for the old version, it doesn't quite match this one, sorry guys, but it has never been a very intuitive program, even had an ecotech guy admit it a about a year ago on the phone, with 2000 dollars invested ( another grand on pumps) it would really be neato if it worked, any input from anyone would be Greatly appreciated , thanks for your time,,