Red Sea Aquazone Ozone generator - repair help

[yaktop]

found out that Red Sea has very poor customer service and could care less about their customers. maybe reef central can help me.

I lowered my unit for a short time while I rearranged some things and found that water was running through the system. I immediately emptied as much as possible and started to run 'dry' air through for a couple of days. seemed to work fine first couple days had the smell. after that the smell is gone and the unit needs repair. any ideas?

I contacted Red Sea office in Texas and got no where, they confirmed it wasnt under warranty (no kidding) but refused to at least tell me where I could send it or what parts would had been affected. couldnt lift a finger. just wanted to know what parts and where I could locate them so I could have an electronics person repair it.

Red Sea anything is off my list.

Any help would be appreciated. $400 is alot to waste. By the way less than a year old.

 

[Jeffie]

This happened to one of ours once. We let it dry out for a few days and tried to fire it back up and it didn't work. We opened it up and there was a fuse in there that had popped. We replaced the fuse and it has been working continuously for the last 6 months with no issues. Check the fuse inside. Just unscrew the four little screws on the bottom and see if the fuse is still good.

 

[yaktop]

the system lights up but the ozone doesnt work - no smell. did the fuse shut the whole system down or just the ozone generation.

thanks for your reply.

 

[Jeffie]

It actually shut the whole system down. No lights or anything were working. Sorry I couldn't be of more help.

 

[DC321]

Any resolution to this?

I have the same issue now. No Ozone production.

 

[yaktop]

I took it apart. there is a round cylinder in the case with a wire that coils around inside it. carefully dismantle, clean the coil, and reassemble. it did the trick.

 

[DC321]

Thanks,
I will have to give it a try.