If anyone cares, below are some reviews of my recent Reef Store visits...all within the past 30 days. Please keep in mind that these are merely my observations from limited time spent in the stores and are not meant to disparage anyone's favorite LFS. These are clouded with my biases and expectations and your mileage may vary. Still interested? Read on:
AquaMart: (In Lakewood, just off Hampden on Wadsworth)
Experience Rating:
9.0/10
First visit.
Comments:
Good: Large, bright store. Lots of tanks and hard goods. Asked lots of questions, got good advice. Didn't treat me like a second class citizen, just because I'm new-ish. Passed the "confirm a few things that I already knew from spending hours at ReefCentral" test. Didn't try to sell me anything. Let my 2 year old look at stuff to his heart's content. Explained store's quarantine procedures quickly and efficiently. Livestock looked healthy. Display tanks were clean, healthy looking, and well set up.
Bad: Staff person was unfamiliar almost to the point of being afraid of LED lighting for reefs.
Will definitely return. These guys were the consummate professionals and didn't treat me like I was an idiot. Really, a great experience.
Elite Reef: (in Broomfield - on Wadsworth around 80th ave)
Experience Rating:
6.0/10
First visit.
Comments:
Good: Multi-level frag tank is VERY impressive, with stuff that you can't find elsewhere. Livestock in sale tanks looked very healthy and was marked to show degree of "reef safe-ness", which was nice for a new guy. Display reef tank is not terribly impressive, but is clean. Lots of CUC critters available. Nice looking live rock.
Bad: Place is SMALL and DARK...I mean, everything is painted black. Staff was aloof and somewhat unfriendly, particularly when they realized that I was new and wasn't buying anything that day. They were less-than-thrilled about my 2 year old being there...seemed to think he would damage something. Asked about quarantine procedures and was told "we quarantine everything" and....that's it. Minimal hard goods selection.
Dead - LONG dead (at least a day) - powder blue tang in a tank in QT room.
Funny: Had a substantial water spill from RO/DI area during my visit..I mean, they had to break out the squeeges!
Will probably return if, for no other reason, than to see if staff rudeness is systemic or just "one of those days". They do have nice corals and some livestock that I haven't seen before, but it's a long way to drive (I live in central Denver, near DU) to be treated like crap.
Reef N' Pond: (on Santa Fe - just north of Dartmouth)
Experience Rating:
6.0/10
First visit.
Good: Fairly good selection of hard goods. Large display tank that looked clean, but was minimally stocked. Big tessalata eel in another DT that my son loved. Friendly staff that understood I was new and asked what they could do to help. Nice frag tank. When my wife asked about Mandarin Dragonette, advice given was perfect (wait until your tank has been up and running for a year...make sure you have a producing fuge...don't have other pod eaters that will outcompete them).
Bad: Aside from corals, most livestock offered for sale didn't look quite as healthy as at Elite or Aquamart. Subdued lighting on sale tanks, making me wonder about QT procedures (didn't ask...).
Notes: Weird store. Set up 1/2 reef and 1/2 back yard pond. Didn't venture into the pond section as I don't want carp in my back yard.
May return. It's fairly close to my house and the staff was friendly and eager with advice.
Key's Island: (Santa Fe & Oxford - next to A1 Scuba)
Experience Rating:
4.0/10
Been a couple of times.
Good: A couple of nice display tanks that, to be honest, look like they're
just about to get away from the staff in terms of husbandry (so I'm not sure that's really "good"...). They are nice to my son here and don't mind him running around and going, "Dat's a blue tang!!! Dere's a flame angel!!!"
Bad: Not much in the way of hard goods. Staff is occasionally Best Buy-esque...ask if you need help once, then have a tendency to completely ignore you. On one visit, a staff member assured me that a flame hawkfish wouldn't eat shrimp if you got it when it was small and the shrimp were large and well established...not sure I believe that. Obvious aptasia on liverock marked as for sale. Staff told me about their established quarantine procedures, but not entirely sure if they are followed, as I saw a Hepatus tang that obviously had ich.
Meh: Kind of a rag-tag store, but it's close to Costco, so we can bribe my son with the promise of going to see fish if he behaves while in Costco. Some livestock looked very healthy - others did not. Frag area is a couple of 150s in the back corner with frags growing on plugs stuck in a multi-level acrylic frame...plenty effective, I'm sure, just not very impressive. Almost all fish were marked as "Sold" or "Hold for so-and-so".
I'm sure I'll come back to this place, simply because of its proximity to Costco and A1 (my dive shop of choice). But, I doubt I'll ever buy anything there.
Anyway. Hope this helps folks in Denver. There are lots more reef stores that I'm sure I'll hit eventually, but these are just the ones I've been to in the last month. Depending on how this is received, I may update with new store visits as they happen.
Cheers!!!