I talked to the man who helped set up my water in my new house. He recommended just using an RO unit, saying the extra DI component is wasteful of water, and sometimes uses a harmful chemical to treat the ions. He said the small percentage that RO misses in treating the water is insignificant. Any insight on his comments? How does the DI component work, and is it wasteful or dangerous in any way?
I'll second Russ's comment; the person that you talked to has, in fact, got this exactly backwards. Reverse Osmosis is a form of tangential flow filtration, where the upstream side is pumped past a membrane at high pressure and then exits the system through a flow restrictor. Water permeates through the membrane to the product side, but dissolved ions and bigger organic molecules can't diffuse through the membrane's pores, with the net effect of "rejecting" most dissolved substances.
If the system was set up as a "dead-end" filter such that all of the water that goes in the upstream side was forced through, the membrane would clog with precipitated calcium and other ions very rapidly (as in minutes). That's why RO is "wasteful" of water - the majority of the water goes out of the flow restrictor to sweep out contaminants and to avoid "fouling" the membrane. Most home systems are set up with a 4:1 to 6:1 waste to product ratio.
This reject water, though, is perfectly suitable for watering plants, washing clothes, filling bathtubs or just about any other use you can think of, if you choose to do so.
Deionization resin filtration is 100% efficient - all of the water that goes in comes out as highly purified product water. The "resin" that we use is actually a combination (50:50) mixture of a strong cation and strong anion resin. The cation exchange resin has negatively charged groups on its surface, and removes positively charged ions like sodium, calcium, magnesium, copper, etc... The anion exchange resin has positively charged groups on its surface, and removes negatively charged ions like phosphate, sulfates, nitrates, etc...
Reverse osmosis membranes aren't used with deionization resins just to remove most of the ions and thus make the resin last longer; RO will remove many organic contaminants, and unless the deionization resin is modified in a particular way (which is not common), it will only remove charged contaminants.