I had ordered all kinds of things from saltwaterfish about 3 times with good arrivals on just about everything (I had one sand sifting cucumber die on me after about 7 days... not sure why). Then, one time, my reef club put together a huge order from them and just about everything died. The animals were picked up at the FedEx location in the morning right after they came in and distributed to everyone throughout the day. Quite a few people met the "head buyer" at the FedEx place that morning (including mine... a randall's shrimp goby and a pistol shrimp), and there wasn't any better luck with those animals as compared with the others that got picked up later . They honored the live arrive guarantee, but even on the second order (which required actually placing another order and buying more stuff in order to get the refund and the free shipping) about half of the stuff died. I know they lost quite a few customers out of that order... and it made me very wary about buying from them despite my prior good luck. In any case, if you're just looking for clean-up crew and you're looking for quite a bit of it, you might find significantly better prices from other places anyway. When you're buying lots, even $.10 per critter can save you quite a bit of money. My personal favorite is reeftopia.com. I just bought 300 small hermits, 100 astreas, and a variety of other clean-ups to restock all of my tanks.