Here is my thought: Scott's Pet Shop is not a salt water specailty store, they are a pet shop. They sell fresh water fish, rabbits, lizards, birds, snakes, chickens...well maybe not chickens. You can't go in there and expect them to answer all your saltwater questions like you would at sea schorr, oceans floor, sharkys or any other place that only deals in saltwater. There prices are very reasonable but I do agree that their corals aren't very healthy if they stay in their tanks for too long. Most of their stuff disappears within the 1st few days they get them in. I don't understand why so many people have such a huge beef with the phone situation. They are always busy, if everyone on this forum decides to stop visiting Scotts they won't dent their business. I have called a couple times and they have picked up so I think they are trying but it's not like the employees are standing around watching the phone ring and laughing. Are their better places for saltwater? Yeah like a dozen, but I will still stop in every once in a while.