Thumbs Up to Reefcleaners.org

[Japsican]

Just wanted to give a thumbs up to John at www.reefcleaners.org. I placed an order to replenish my CUC, but shoddy USPS delayed the package for 5 days. I received a box of rotten saltwater critter soup. Needless to say, reefcleaners made it right without any hassle. I'll be reordering after the USPS dust settles.

Thanks again, John.

 

[Opus123]

Just wanted to give a thumbs up to John at www.reefcleaners.org. I placed an order to replenish my CUC, but shoddy USPS delayed the package for 5 days. I received a box of rotten saltwater critter soup. Needless to say, reefcleaners made it right without any hassle. I'll be reordering after the USPS dust settles.

Thanks again, John.

I don't know if reefcleaners is getting anything back from usps/insurance but I hope so. They must be losing a lot if they are not. I've been reading a lot of stories like yours for packages from reefcleaners. I haven't looked at their site but would hope they offered fedex/ups as an option.

I personally wouldn't have anything fish/coral/invert shipped after black friday. I have a package that the vendor shipped by usps to save money since they were offering free shipping over $250. My package has been sitting in the next city over for at least a week. I've been getting a text every evening from usps stating my package has been delayed. As I've jokingly said to my wife, I could have walked to where my package is at and back a couple of times by now.

 

[Attreui]

It seems they have removed Priority Mail from their list until after the holiday season, probably for this. You can only order Express Mail now which I guess the USPS is keeping their schedules with.

 

[reefteaser]

Delivery issues aside, I've ordered from Reefcleaners several times with terrific service. Seems like inventory has been very tight for a while, I'm sure it's COVID connected.
I miss normality.