Time Warner Surfboard Help

titmouse

New member
My port forwarding has died. TW gave me a Motorola SBG6580 Surfboard and I just can't figure the damn thing out. Port Forwarding is enable, router ip is entered with DynDNS and everything else seems to be in order. It just isn't working.

Searching the forum, I found this from Russ:

You have several options.

1. Tell TW to take back that SurfBoard gateway and replace it with a standard DOCSIS 3.0 cable modem.

2. Tell TW to take back that SurfBoard gateway, and buy your own standard DOCSIS 3.0 cable modem.

3. Put the SBG6580 in bridge mode (called RG mode), which basically disables the wireless and all router/firewall features, essentially making it an expensive cable modem; your router will then get the public IP address from TW instead of the SBG6580.

4. Enable DMZ Host mode in the SBG6580, pointing it to the address of your other router. You will need to change the other router's WAN IP from dynamic to static *first*. Then configure port forwarding to the Apex in your other router. The SBG6580 supports DDNS, so you need to do the DDNS setup here instead of the daisy-chained other router. Or use a software DDNS client.

5. Put your other router away in a closet, and just use the SBG6580.... it's a full-featured wireless-N router; there really isn't much value in having a second router. The Surfboard gateways are actually decent routers.

Any update on this or are these still my only choices? Thanks as always for the assistance...
 
6. Keep asking every few days, hoping for a different answer.
7. Curl up into the fetal position and sob quietly.
8. Sacrifice a goat or small woodland creature.

Seriously, just buy a standard DOCSIS 3.0 cable modem and a router on your own. You'll be happier in the long run.
 
6. Keep asking every few days, hoping for a different answer.
7. Curl up into the fetal position and sob quietly.
8. Sacrifice a goat or small woodland creature.

Seriously, just buy a standard DOCSIS 3.0 cable modem and a router on your own. You'll be happier in the long run.

heheh

I was hoping beyond hope that TW or Motorola had some firmware u/g or something that might save me a trip to the hellzone of TW cable's store. Oh well. I might try #8, but my wife might miss the dog.
 
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