I generally think MD is great. I spend about 3k a year with them because of great quality stuff, great service, and prompt shipping. I just got my quarterly order of consumable dry goods (test kits, carbon, etc.) and the first thing I noticed is the box appeared to be router through the Baghdad Fed-ex hub. The thing was crushed, wet, and just looked pitiful. Everything inside was OK so that wasn't a problem.
The problem? What I assume are new biodegradable packing peanuts. When these things get wet they disolve. Look, I want to save the earth and all the c**p. But when I spend $500 of goods at in internet vendor I don't expect them to come in a nasty sticky packing peanut mess. Because it had gotten wet they were half disolved and all stuck to the products I ordered. It looks pitiful and disgusting. Go back to the old packing peanuts, its not worth making a bad buying experience for the purchaser.
The problem? What I assume are new biodegradable packing peanuts. When these things get wet they disolve. Look, I want to save the earth and all the c**p. But when I spend $500 of goods at in internet vendor I don't expect them to come in a nasty sticky packing peanut mess. Because it had gotten wet they were half disolved and all stuck to the products I ordered. It looks pitiful and disgusting. Go back to the old packing peanuts, its not worth making a bad buying experience for the purchaser.