On the Joseph thread . . . lol, my Aqua C EV180 skimmer was acting up, well not acting at all actually . . . and the company support (Jason) was ZERO! He gave me some tips and helped me to at least get it to produce foam from time to time . . . offered to work on it at MD if it would 'not' work at all . . .
I may send it back or e-bay it yet . . . but it is not without a valiant effort on his part.