Did yo get your 1st shipment of Apex controllers yet?

Aqua Cave,

I sent you two emails regarding my pre-order on the APEX.

It has been two weeks, but haven't heard anything from you.

Why the lack of reply?
 
I called them last week about, when will they gonna have the APEX. The customer service give me some attitude. I was gonna order from them and other stuff too because they have 5% off, but since I talked to the guy (customer service), I rather buy from some other wedsite even though it cost me little...Bad business.
 
Never had any problems with them either. I got an invoice from them last week, and was charged. So hopefully soon, they will ship out the apex.
 
I have not been charged or received an invoice yet. Have any of your orders ever listed a tracking number under your account? None of my orders have.
 
I just got off the phone with Albert at Aqua Cave. He said they spoke with Neptune yesterday and we are looking at about another week until they ship. =(
 
Those of us who ordered direct from Neptune have our Apex already... of course I didn't save $5.00 ;)

LL
 
They are in transit. I spoke with AC today and they have a tracking number for their 1st shipment of Apex units. Hopefully we will have them in hand next week.
 
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