Ecosmart live apps not working
- Thread starter Kaman8
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AcroporAddict
There is no substitute.
The EcoSmart Live App is for the iPhone only, not the iPad. You can use the iPad through the Reeflink by logging on to ecosmartlive.com. I asked this same question a few days ago myself. The functionality of the App on an iPad is totally unreliable.
Kaman8
New member
It is not even working on my iPhone . It just keeps loading
Kaman8
New member
Its finally working for me now. I have to unplug the reeflink and then plug back in and then log in with browser. The phone app is really crap. Not working almost all the time
AcroporAddict
There is no substitute.
I tend to use ESL sporadically, as once I have a good Radion program or a Vortech program I like, I stick with it.
I have two MP40s, two Radion Pros, and six MP60s spread out among three tanks, and only used ESL for the Radions for months and months, and finally got around to updating my Vortech drivers for ESL programming last week, and encountered some strange malfunctions with my Reeflink, like in one case the Reeflink was finding my 10 devices, but they were not showing up on ESL, or my programmed equipment groupings were showing up on ESL (offline Mode), but the Reeflink could not find any of them.
Anyways, after a couple pretty lengthy calls with EcoTech Marine support Alex, Zach, and Ryan, and trying some different ways to troubleshoot the issues, they did a firmware update to my Reeflink that has seemed to solve my issues.
Kaman8
New member
The reeflink is really crap and yesterday ecosmart live was very strange. I couldn't set anything for my radion. Today when I woke up the reeflink is down again. The light is not blue most of the time. I just waste money on this thing. They also need to improve ecosmart live, because that's the only way to make settings for the radion.
Alex Y EcoTech
RC Sponsor
Kaman,
It sounds as though your ReefLink is experiencing RF interference. I would recommend directly connecting to your router using the included Ethernet cable to resolve the issue.
Kaman8
New member
But if I need to connect to the router all the time with a cable, why do I need to buy the reeflink . I bought it because I can place anywhere .
EcoTech Support
New member
Technically, you are right. Also keep in mind that the ReefLink not only replaces the USB cable from your computer to your Radion, it also replaces the Connection Manager and the need to have a computer on and running. When products offer Wifi and Ethernet, it is typically faster and more reliable to use Ethernet if at all possible. If you are completely opposed to Ethernet and want a truly wireless setup, then it might be advantageous to change RF frequency of your EcoTech Marine products. This is something we can help with if and when you want to do it.
Kaman8
New member
How can you help me if I'm not located in the US .
Alex Y EcoTech
RC Sponsor
Kaman,
I would recommend emailing into our service department for more advanced troubleshooting. Service@ecotechmarine.com
I have the same issue.
EcosmartLive says "offline" about 80-90% of the time I've looked. The status light on my reeflink is seldom blue. Usually its green/orange.
My internet connection is 100mbit fibre, and the reeflink is wired by direct ethernet cable. I know my internet connection is solid because I use it constantly.
My experience with Reeflink has been extremely poor.
-droog
EcosmartLive says "offline" about 80-90% of the time I've looked. The status light on my reeflink is seldom blue. Usually its green/orange.
My internet connection is 100mbit fibre, and the reeflink is wired by direct ethernet cable. I know my internet connection is solid because I use it constantly.
My experience with Reeflink has been extremely poor.
-droog
Alex Y EcoTech
RC Sponsor
Droog,
I would recommend ensuring you are updated to the most recent version of the firmware.
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