Ecosmart Live register zip code problem, non US based

boshk

New member
I'm still debating on Kessil A360 vs Radion xr15w

So I thought I'll register firat on their SmartLive website.

Cant get pass the zip code, keeps saying invalid zip.

Tried using a US zip with my Hong Kong address, invalid.
Tried a lot of combinations.
Any ideas?

Pointless to get the led and mp if i cant access wireless right?
 
bosh,

If you're unable to enter a zipcode, I would try using our US zipcode 18109. Additionally, please make sure you're using Google Chrome as your web browser when accessing ESL or you will encounter issues. Finally, without any devices you will not be able to use ESL, and I would recommend checking out our Media Gallery found here for more information on our products and EcoSmart Live: http://ecotechmarine.com/media-gallery/video
 
bosh,

If you're unable to enter a zipcode, I would try using our US zipcode 18109. Additionally, please make sure you're using Google Chrome as your web browser when accessing ESL or you will encounter issues. Finally, without any devices you will not be able to use ESL, and I would recommend checking out our Media Gallery found here for more information on our products and EcoSmart Live: http://ecotechmarine.com/media-gallery/video

Well, thank you Alex!

I emailed EcoTech directly a few days before I made the post on here and still no response.

Guess all my future questions should be directed at you.

Anyway, thank you, the zip code worked fine.

I'll be collecting my Red Sea Reefer 170 tank next week AND Radion xr5w, thanks to you.
 
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