error code 28

[jpa14]

I connected my profilux 4 and 2.1 doser to my computer(no issue)
I connected my profilux 4 to wifi (no issue)
after connecting the 2.1 doser to wifi the screen pops up but after about 10 seconds error code 28 pops up. I pinged the IP and it come back 4 sent 4 received?

2nd question
while setting up my GHL.. I put in MY GHL id and hit verify says device not hooked up to my ghl?

thanks for any help

 

[Vinny@GHLUSA]

Hi there,

Is this 2.1 doser going to be kept separate from your P4 system?

If so, then WiFi setup can be done. In which case you should run a continuous ping command for your doser using Windows Command Prompt. For that you will type-in ping -t (Doser IP address here).
Look for any connection drops and see if it is a wifi signal issue. Otherwise, assign a Static IP for the doser and see if the issue persists.