Final Feedback for Blue Zoo

[travis32]

Mark was great to work with.

The bettas I ordered were intolerant of each other and I had to give one away. Unfortunately that's not blue zoos fault. Both are doing o.k. in separate tanks now. I'm waiting for the one I kept to heal from an injury. Hopefully her recovers.

However, I'm disappointed in the corals I got from bluezoo.. Both corals are in the process of dieing: Favia Brain, and Cany cane coral are what I ordered from blue zoo.. All of my other LPS and soft corals are perfectly fine and water parameters have been great. Now my favia I'm told has an agressive disease that could invade the corals in the rest of my tank.

My candy cane had 2 or 3 bleached heads on it today and the favia is completely bleached.

I'm not happy at all with the corals dieing. I got them on Saturday, the favia was covered in brown slime this morning, 2 of the candy cane heads were bleached tonight.

I currently have Frogspawn, Acan, and a different brain coral. All 3 are perfectly healthy. All my sofites are healthy. The two sickly / dieing ones, are from bluezoo. I don't think that's coincidence.

The fish were great, so far, the corals are not.

 

[coralnut99]

Have you contacted them?

 

[BlueZooAquatics]

Sorry for the late response. It sounds like a nice long dip in iodine would have helped the Favia. If it still has tissue it is definitely worth a try. I searched through our claim folder and did not find any reference to this order. Have you send the claim in yet? Let us know. Thanks.

 

[travis32]

I didn't file a claim, It was Monday the Slime showed up and received them on a Saturaday. I assumed it would be too late to deal with it.

The candy cane is still alive for now. The Favia brain completely died extremely rapidly within 9 hours (the time I was at work) it went from half alive to completely bleached.

I figured the Saturday morning To Monday after woork would have been past the 72 hour mark. And I dosed full dose of iodine early Monday morning when I first noticed the brown slime. The rest of my corals thankfully were not infected, it'll be a piece of dead coral to reside in my rockwork and help with bio filtration. Who knows, maybe something else will move into it.

 

[BlueZooAquatics]

You know Travis, it is not a 72 mark it is a 7 day mark. You can still file a claim for the coral if you like. Just shoot an email over to customerservice@bluezooaquatics.com. Take care.