Flood bulb for the Icecap Spot pendent?

[sarduci]

I only see the spot bulb listed. Can you get the flood bulb and/or the new blue flood I've been talking to Andy about?

Thanks!

 

[jasonfrey]

Yes, we can get you flood instead, same price. We would just have Icecap dropship direct from there warehouse since most people are asking for the spot versions. They usually ship in 24 hours.

thanks

 

[sarduci]

I placed an order with you guys (72809) and it has the 20k spot bulbs listed. When I talked to the Corey on the phone I told him that I was looking for the blue floods that Andy at IceCap had when I ordered from you all yesterday.

I got a message on my cell phone today that the 20k spots are on backorder! Ack! Not what I was looking for! If someone could check out this thread and then give me a call to make sure we're talking about the same thing, it'd be appreciated.

http://www.reefcentral.com/forums/showthread.php?s=&threadid=463120

Edit: I have a 90 gallon tank on about a week backorder so the offer is appreciated for the 6.5k's as loaners so I can get the tank starting to cycle if the bulbs aren't in.

Please give me a call ASAP!

 

[jasonfrey]

just sent you an email. thanks

 

[sarduci]

Got your e-mail, thanks for your quick help Jason!

Please give me a call on my cell phone to confirm either way tomorrow. I'm on vacation this week so I'll be available anytime at that number.

 

[sarduci]

Hi Jason,

I'm still looking for the bulbs and a pendent. Can you look into this and update me on what is going on?

Thanks!

 

[sarduci]

Somebody? Anybody?

 

[coryc]

The last word from IceCap was two weeks, which would translate to late this week or early next week.

Thanks,

Cory

 

[sarduci]

It's been 16 days since we changed the order, so I thought I'd just check on what's going on with this all.

Looks like Andy scraped up 1 of the bulbs for me......

 

[coryc]

Sorry I couldn't provide a specific date. On the 19th IceCap told me it would be approximately two weeks. I'm glad to hear they found one bulb for you, hopefully they will receive another bulb later this week.

Thanks,

Cory

 

[sarduci]

Ok, thanks for the help Cory.

Guess I'll just keep busy with other things till then.... =?)

 

[sarduci]

Bringing this back from the dead. Can I just send back the stuff that I've got from you guys and just get something else?

Maybe just go with some DE 250w if that's ok with you guys. I don't want to wait on IceCap anymore for the bulbs and the pendent. Everything is just sitting in the origional box still after taking it out for inspection. It's been over 30 days since this whole thing was started.

Thanks!

edit:The reason why I posted this here and not bugged IceCap is that I did pay you guys, and not IceCap. This is more of a blackeye for them than you guys. Everything you have done has been most helpful.

 

[jasonfrey]

No problem exchanging. Please email me at sales@premiumaquatics.com with name it was placed under and we'll get you sorted out and exchanged for something nice!

thanks

 

[jasonfrey]

I just seen your order# above, so i have the info i need. I'll email you some options.

thanks

 

[sarduci]

Ok, thanks Jason. I'll be waiting to hear the good word!

 

[sarduci]

Jason,

I sent you an e-mail with a few more questions.

Thanks!