Golden torch yellow colour brown in aquarium?

bluereefs

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Anyone have bright yellow golden torch like one in atachment and can tell me does them keep yellow colour in aquarium or is Brown?
Recently i buyed 4 pieces of Premium golden torch from famous EU coral suplier WhiteCorals and what I receive is not IMO those corals I buy, they told me when euphyllia open fully they lost their colour but i think that is not true. anyone have similar corals and can tell me how they look in their aquarium?
Here is picture of corals in shop/WYSIWYG section/
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and here is what I recieve
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is that normal or I get wrong corals?
 

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Its very hard to tell. You should have been able to see the color of the coral in the bag if it was out when you got it. The sellers pic looks like it was taken in around 8 to 10 k lighting very bright and your pic is only under actinics.

Not sure what type of light you have but get a nice pic during daylight and or get a nice 6K spot light on it so you can see it.
 
Just for you comparison. I wish I had a pure yellow torch like that.....but I don't. Here is a picture of a wonderful rainbow torch I bought just a while back from a wonderful vendor. As you can see it has yellow in it. Now here is a pic of it in my aquarium during the night right before it was closing up with full actinics and you can still see the yellow.

I think I would be #()&)(*$& off a bit. You may want to take coral out in a plastic bag in the sun light and see if you see any yellow. You shouldn't have to do that after I started looking at my coral with yellow in it.

Oh and the coral during the day looks exactly like what I bought.
 

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both my hellfire and ultra gold torch keep their vibrant colour when fully extended. How long have you had them the first one's tentacles look stressed from what I can see
 
No, orange torches do not lose color when they open fully, when they're colored up they're metallic orange all the time. If you wave your hand over them to close them up a bit do they have any orange at all? If you can't see orange when they're closed up then you were shipped brown torches. If you do see some orange then chances are they need stronger blue light to show more orange when they open up.

Here's a color-corrected version of your picture, I think I see some orange on some of the tentacles but it's really hard to tell. Either way what they shipped you wasn't even close to the color of what they advertised, those were brown when they put them in a bag and they are very well aware of that.
 
Thank you all especialy organism who fix my picture, really dont Know how you do that but is amazing, that is actual colour in my aquarium, blue/puprle hues what are on my picture are only visible in picture not in real life, i just can not take normal picture with my digital camera, always get those ugly blue look.

also thank you for confirmation that they send me wrong corals what I actualy Know but becuase I never hade yellow torch in my aquarium and just dont Know how they actualy look. still there is no way that any light change yellow colour in Brown, that just dont have a sense. I have led light above my aquarium and led actualy made colour more intensive and strong, not dull and Brown, who will use led if they change beautiful colour to dull Brown.

Here is the copy of white corals mesage and they keep teling me they send me corect corals what is utter nonsense:

yes I have checked all the pictures you gave me and now also the ones on FB again as well.
I need to tell you, we have def. sent you the right corals.
If you take a look at the picture you sent us where the corals are in the tank you can see exactly what I was trying to explain to you.
The corals are all the way down in your tank on the ground and extracting very long tentacles to reach light.
You can also see this with your other corals, the Ricordeas are very big and trying to reach for light.

Our pictures are taken under 50% blue and 50% white T5 Light and the corals are only shortly underneath the watersurface.
Thatร‚ยดs two factors why the colour comes out so intense.
Please change the settings of your LED to more blue and white and try to place the euphyllias a bit higher.
You should be able to see a difference in the colour of your Euphyllia

As I told I use led and is actualy very poverful, I use only 50 % of white channel because it burn- bleach acroporas and other sps corals who are positioned maybe 5 inches above euphyllia, blue is on 100 % at peak.

So their advice is to put euphyllia above or made adjustement to led /more powerful/ so that will be bring back yellow colour?? Long time i did not hear bigger BS.

BTW I buy 4 those kind of corals and received all Brown, with litlle yellow on the tentacles, not even one are even close to their picture in WYSIWYG shop.

Sad part is that whitecoralls are suposedly number one coral seller in EU and they can do this so easylily, particulary after I spent aprox 2000 euro in 50 days in their shop.

Last few days I checked more their fb page and realize they remove every single negative comments and keep only positive one, they also do not have review system with recenzion .. so something is very weird with them, not to mentioned they did not reply or contact me for 6 days for my complaints and besides this 4 wrong Premium euphyllia they send me one ultra Premium euphyllia who ocme DOA, desintegrated in the bag... no reply from them until I open paypall case,
 
No, orange torches do not lose color when they open fully, when they're colored up they're metallic orange all the time. If you wave your hand over them to close them up a bit do they have any orange at all? If you can't see orange when they're closed up then you were shipped brown torches. If you do see some orange then chances are they need stronger blue light to show more orange when they open up.

Here's a color-corrected version of your picture, I think I see some orange on some of the tentacles but it's really hard to tell. Either way what they shipped you wasn't even close to the color of what they advertised, those were brown when they put them in a bag and they are very well aware of that.

there is litlle yellow orange but not even close to what I should receive, in same time they have in offer this type of golden torch, picture in atachment, but I do not order them, and they obviously send me those type what are cheaper and almost no one whont to buy those Brown type becausae there was there at least 14 days in shop , maybe theyare still there... full yellow as I ordered all gone in aprox 2 minutes, so there is a greatchance that they sell same corals twice, once to me and second time to someone else and they ship to me Brown one and just dont care.

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what kind of light do you have ? I am curious as I have never been able to keep ricordeas in the same light as torch corals as the shrooms will burn. params would be good aswell. those are gold torch's that have browned btw
 
If you are totally not satisfied with your purchase. Just simply call the merchant and request a return. If they do not want the return. Return the merchandise anyway and dispute the charge on your credit card.

There will be no issues. The merchant has their merchandise and you will get your money back. Hopefully it works out for you.
 
what kind of light do you have ? I am curious as I have never been able to keep ricordeas in the same light as torch corals as the shrooms will burn. params would be good aswell. those are gold torch's that have browned btw

Ricordea I have for 3-4 years, that is the reason why they are big, is old colonies. They are on the bottom, params are quite good ; kh 7,7, calcium 440, magneisum 1400-1500, nitrates 2,00 , phosphates 0.03 ... use natural sea water
light is aquasun 144 watt, aquarium are 55 gallons but with back filter

I do not think they are browned out becasue my picture is imideatly after I receive them, and they got those corals 5 days ago before shipping so I do not think they are browned, also I already posted picture above of different torch they had in same time what are more Brown so they send me those type what have sense becuase is almost identiacal to mine
 
yes I have checked all the pictures you gave me and now also the ones on FB again as well.
I need to tell you, we have def. sent you the right corals.
If you take a look at the picture you sent us where the corals are in the tank you can see exactly what I was trying to explain to you.
The corals are all the way down in your tank on the ground and extracting very long tentacles to reach light.
You can also see this with your other corals, the Ricordeas are very big and trying to reach for light.

It is almost physically impossible for them to brown out that much in such a short period of time. Also your Ricordia are fine and not stretching at all, they're getting adequate light. This seller is lying to you and they know they are lying to you. If you have a way to file a chargeback with your credit card company you may want to consider starting the process.

You should be able to color them back up to orange, you want your blues at 100% and whites at 20%ish. With your parameters in a few months they should be looking pretty good, but you didn't pay for something that would look good in a few months.
 
Ricordea I have for 3-4 years, that is the reason why they are big, is old colonies. They are on the bottom, params are quite good ; kh 7,7, calcium 440, magneisum 1400-1500, nitrates 2,00 , phosphates 0.03 ... use natural sea water
light is aquasun 144 watt, aquarium are 55 gallons but with back filter

I do not think they are browned out becasue my picture is imideatly after I receive them, and they got those corals 5 days ago before shipping so I do not think they are browned, also I already posted picture above of different torch they had in same time what are more Brown so they send me those type what have sense becuase is almost identiacal to mine

they may or may not be the ones in the first pic that browned or they may be some that they had browned and sent ither way those are gold torch's I know because at one point I browned mine out with too little light and I do know you can get it back in 1-2 months with patience. also when you do up the light beware as those shrooms may burn just as mine did
 
Just for you comparison. I wish I had a pure yellow torch like that.....but I don't. Here is a picture of a wonderful rainbow torch I bought just a while back from a wonderful vendor. As you can see it has yellow in it. Now here is a pic of it in my aquarium during the night right before it was closing up with full actinics and you can still see the yellow.

I think I would be #()&)(*$& off a bit. You may want to take coral out in a plastic bag in the sun light and see if you see any yellow. You shouldn't have to do that after I started looking at my coral with yellow in it.

Oh and the coral during the day looks exactly like what I bought.

Hello Mtraylor, actualy I do that, I send them those picture as well, under natural sunlight, in atachment are picture, no trace of yellow at all
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Sad part is that i was very cooperative at First, I told them they can compensate in next round with another corals for 50 % of the price I pay those yellow, so they will lose nothing, still work with me and avoid all this but they refuse and keep telling me they are send me corect corals...
 

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WEll if you order from them allot, it seems they would work out something with you. That wouldn't be a bad option especially if it colors up.
 

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