Great Service (Sort of)

[deanp]

Hi Guys,

Well long story short I order several items to be delivered 2 day air. Problem is it was delivered to the wrong address (my work vs home) and and item was forgotten.

To cpmpensate MD waived the shipping charges and shipped the missing part overnight no charge.
I wasnt happy about the mistakes but very happy with what they did to correct the problems.
Dean

 

[XxDutchxX]

Wish I could say the same. I ordered a ice cap retro before christmas and had some issues. First being that I dont even have all the bulbs yet but I understand the holidays are busy. ANyway I called them up and they said the bulbs were shipped last thursday or friday.....that were shipped this past monday. So since they wont be here till next monday I said well I might as well wire this thing up and supplement with some NO for the time being. So I did, but when I went to put the aquasuns on I noticed they have cracks on the ends!!!wtf So now I have to send these back to get new one. To make the story even better I sold my PC setup on ebay and it was suppose to be sent out on weds. Im a little angry to say the least. This is my second time ordering from them and the first order was flawless.....after this though Im not happy!