Thanks for the update. Usually if there are health issues with the animals and we cannot send them, the husbandry department will makes notes on the packing slip with the reasons why. We have about a 99% fill rate on all orders so it is fairly rare that we have to ship short but it does happen from time to time. If you have any additional questions, please feel free to call 888-479-2583. Thank you again and take care.
