Is my new Tunze Osmolator missing a piece ?

[pk-sd]

Just opened the box. Is Osmolator missing a white plastic nut that holds the float switch in place ?

 

[MarcWeaver]

FYI I just took a look at mine and there is a white nut on the threads. Looks like you may be missing a piece.

 

[TinyBarrier]

Yes, it's missing the white nut.

 

[Craig Borowski]

Just opened the box. Is Osmolator missing a white plastic nut that holds the float switch in place ?

It is. Please PM me your contact information and I'll be in touch later today.

 

[pk-sd]

It is. Please PM me your contact information and I'll be in touch later today.

Craig, Roger(from your company) has my address and will be sending me a replacement unit tomorrow.

Thanks Tunze! I have always been a big fan of your products. But now I know its backed by great service too.