MP40w not running

[Harpo]

My MP40w pump is not running. When I unplug it and then plug back in it flashes red green green blue blue white and then goes back off without starting.Propeller turns freely by hand.

Any advice on correcting would be appreciated.

Thank you, Mark

 

[Alex Y EcoTech]

Mark,

Have you tried to perform a soft reset on the controller? If so, I would recommend sending the pump in for service. To have your pump sent in, please go to http://ecotechmarine.com/support/request-service/ and fill out our Return Materials Authorization form to receive the necessary email and other information you need to send in your part/pump for service.