bkelley02
Premium Member
As I always seem to do lately, I forgot to add an item to my order prior to confirming the order, and sending it on it's way. After I was reviewing my confirmation email from Premium Aquatics is when I realized my oversight. This was at about 8 pm EST and the store was no longer open. I sent an email to them asking if they could still add the remaining items to my order and within about 90 minutes, I had a response stating they would take care of that for me. This may not seem like much, but this was a HUGE plus to me. Customer service was well above what I had received from other vendors in the past! Will definately continue to do business with them!!
