My order A2599761-1

[DeltecRules]

Sorry if this is a little late. I would like to thank liveaquaria for going beyond the call of duty to get my flame wrasse delivered despite Fedex attempt to murder the poor little guy. Apparently fedex misloaded my fish and ended up somewere else. Liveaquaria stepped up to the plate and had another carrier deliver my fish to my house even though it was at 9pm at night. It was suppose to be delivered at 10:30am and I feared for the worst because it was freezing cold. But because of the excellent packaging liveaquaria provided he survived!!

I will say he was a little shaken up and hasn't eaten since I acclimated him on Tuesday evening. I hope the stress that fedex put this guy through didn't effect. Again I would like to thank Liveaquaria for going beyond the call of duty!!

Scott

 

[DFS/LA1]

DeltecRules,

You are extremely welcome. Thank you for sharing your success story and for giving us a WOW rating. We are pleased to hear you received your order and that we exceeded your expectations. Our customers’ endorsement of our company is what we work toward achieving each day.

Sue B.
Supervisors
LiveAquaria
Drs. Foster and Smith

 

[DeltecRules]

<a href=showthread.php?s=&postid=11979135#post11979135 target=_blank>Originally posted</a> by DFS/LA1
DeltecRules,

You are extremely welcome. Thank you for sharing your success story and for giving us a WOW rating. We are pleased to hear you received your order and that we exceeded your expectations. Our customers’ endorsement of our company is what we work toward achieving each day.

Sue B.
Supervisors
LiveAquaria
Drs. Foster and Smith

Unfortunately my flame wrasse passed. The stress he incurred because of fedex mishandling of my shipment . He never came out and never ate.

 

[dfs/la2]

DeltecRules,

Thank you for your response. We apologize for the loss of this specimen. We have placed a credit on file for $199.99, the cost of this Flame Wrasse.

Nate M.
LiveAquaria
Drs. Foster & Smith

 

[DeltecRules]

<a href=showthread.php?s=&postid=11991022#post11991022 target=_blank>Originally posted</a> by dfs/la2
DeltecRules,

Thank you for your response. We apologize for the loss of this specimen. We have placed a credit on file for $199.99, the cost of this Flame Wrasse.

Nate M.
LiveAquaria
Drs. Foster & Smith

Thanks Nate for taking care of me. You guys are the true leaders in quality and customer service.