I recently purchased a Neptune DOS for water change and neither of the dosing heads are rotating.
I connected tubing to both sides and then, connected power then aquabus cable. The orange light came on the front. I wanted to make sure it worked, so I pushed the buttons on the front. Neither head will rotate.
Apex fusion recognized that the DOS was plugged in and I went through update/config.
Then I pushed the button again, no luck.
Any suggestions? Thanks for the assistance.
I connected tubing to both sides and then, connected power then aquabus cable. The orange light came on the front. I wanted to make sure it worked, so I pushed the buttons on the front. Neither head will rotate.
Apex fusion recognized that the DOS was plugged in and I went through update/config.
Then I pushed the button again, no luck.
Any suggestions? Thanks for the assistance.
