Order number A2641320

[boozeman]

It is with a heavy heart that I post this notice to inform you that shipment of this beautiful wrasse must have been too much of a stress for it. It was listless and barely breathing in the bag and passed away in the acclimation bucket

 

[dfs/la2]

Boozeman,

Thank you for contacting us. We are sorry to hear of the loss of the beautiful Choati Wrasse. It is never easy to lose a fish in any situation. We realize it doesn’t help but we have placed a credit on your file for the cost of the fish and the shipping you paid for this order.

You may use this credit on your next purchase of any live aquatic specimen or pet supplies. Should you prefer this credit to be applied to your credit card or if you would like to contact us to discuss your credit, please call or email us at your earliest convenience. Thank you for choosing Drs. Foster and Smith for your live aquatic needs. You are a valued customer and we look forward to hearing from you in the future.

If you have any further questions please feel free to contact us. We apologize for any inconvenience.

Stacie R
Tech Support
Live Aquaria

 

[HomeSlizzice]

Ahh man, Sorry that happened to you Boozeman.

 

[michael_cb_125]

Sorry Booze.
That was a beautiful fish.
~Michael

 

[savichus]

Hope the next time it will be a charm! Don't give up!