dzones
New member
Not long ago I had posted that I started a subscription for 2 bottles of (1 each) Phyto and Rotifers to be shipped to my door for 15.00 a month. I mentioned I would update how that was working..
well..it's not working at all..here is what happened..
I subscribed to the "phyto and rotifer" a month deal on the westmariculture website owned by Paul West.
My experience with them (him) has been very poor. here are the details.
On June 23rd I setup the subscription. He almost INSTANTLY emailed me back saying there was no address associated with my paypal for this subscription so I immediatley emailed him back the info.
July 1st I had not received anything so I simply emailed asking when I should expect my first shipment. I was out of phyto completely so needed to know if I should go buy some or to expect the mailing or not.
No reply.
One week later on July 8th I emailed again asking what the deal was.
2 DAYS after that email he replied with the following "I GREATLY apologize for the delay in shipping. I use PayPal to manage the subscriptions and just realized it doesn't always pick up new subscriptions. I will send it out today"
interesting considering he asked me what my address was already. anyway..that aside..
I received the shipment as promised 4 days later (shipping via priority mail is included in the price). It had been shipped in a priority mail "envelope". I received it in a big plastic bag that the USPS had put on there cause the stuff had leaked.
I notified Paul right away of the status of it and he emailed me back same day. apologizing and stating he does ship 50 bottles a week without incident so he would ship me a replacement bottle (only one of the 2 leaked).
That was July 14th. Have not received anything since. On the 23rd of July my 15.00 subscription payment came out again..guess what..nothing from that either. I emailed him 3 times since then, the last time I mentioned if I did not hear from him I would cancel the subscription and file a claim for my last 15.00. That was 4 days ago and still no contact.
I cancelled my subscription yesterday in hopes of hearing from him about that but nothing still.
Today I filed the Paypal dispute against him.
It's not about the 15 bucks really. It is just about the lousy service and lack of product that I have paid for. I believe he sells on Ebay as well.
I Hope nobody else subscribed and if you did I certainly hope it works out for you and know what kind of dealings this guy is doing.
Avoid this one like the plague!!!
well..it's not working at all..here is what happened..
I subscribed to the "phyto and rotifer" a month deal on the westmariculture website owned by Paul West.
My experience with them (him) has been very poor. here are the details.
On June 23rd I setup the subscription. He almost INSTANTLY emailed me back saying there was no address associated with my paypal for this subscription so I immediatley emailed him back the info.
July 1st I had not received anything so I simply emailed asking when I should expect my first shipment. I was out of phyto completely so needed to know if I should go buy some or to expect the mailing or not.
No reply.
One week later on July 8th I emailed again asking what the deal was.
2 DAYS after that email he replied with the following "I GREATLY apologize for the delay in shipping. I use PayPal to manage the subscriptions and just realized it doesn't always pick up new subscriptions. I will send it out today"
interesting considering he asked me what my address was already. anyway..that aside..
I received the shipment as promised 4 days later (shipping via priority mail is included in the price). It had been shipped in a priority mail "envelope". I received it in a big plastic bag that the USPS had put on there cause the stuff had leaked.
I notified Paul right away of the status of it and he emailed me back same day. apologizing and stating he does ship 50 bottles a week without incident so he would ship me a replacement bottle (only one of the 2 leaked).
That was July 14th. Have not received anything since. On the 23rd of July my 15.00 subscription payment came out again..guess what..nothing from that either. I emailed him 3 times since then, the last time I mentioned if I did not hear from him I would cancel the subscription and file a claim for my last 15.00. That was 4 days ago and still no contact.
I cancelled my subscription yesterday in hopes of hearing from him about that but nothing still.
Today I filed the Paypal dispute against him.
It's not about the 15 bucks really. It is just about the lousy service and lack of product that I have paid for. I believe he sells on Ebay as well.
I Hope nobody else subscribed and if you did I certainly hope it works out for you and know what kind of dealings this guy is doing.
Avoid this one like the plague!!!
