Hi, I have 2 vortechs running on my 125g I got in August. They are awesome pumps and I rerally love them.
They have been working flawlessly since I installed them until Thursday morning. I heard this noise and at first thought it might have gotten knocked out of balance. I tried adjusting the wet side per the instructions but still the noise. Today the noise seems much worse so when I got home from work I took the wet side out and cleaned it out. Made sure the pins were set properly and then reinstalled making sure to align it from the inside.
The noise isn't the vibration noise from unaligned sides. It's coming from the pump side but you can here the motor is humming fine, it sounds more like an intermitent shuddering...like maybe something is loose inside??
Is there something specific I can check or is this something I am going to have to send in?
TIA, Mary
They have been working flawlessly since I installed them until Thursday morning. I heard this noise and at first thought it might have gotten knocked out of balance. I tried adjusting the wet side per the instructions but still the noise. Today the noise seems much worse so when I got home from work I took the wet side out and cleaned it out. Made sure the pins were set properly and then reinstalled making sure to align it from the inside.
The noise isn't the vibration noise from unaligned sides. It's coming from the pump side but you can here the motor is humming fine, it sounds more like an intermitent shuddering...like maybe something is loose inside??
Is there something specific I can check or is this something I am going to have to send in?
TIA, Mary
