Radions going off schedule ??

[Dozer1one]

We are currently running 12 Radions at the shop all through the same reef link but only the 3 on our main tank seem to go off schedule . They turn to all white and what seems to be full intensity at random times through out the day ???
We I log onto ecosmart live it shows our Normal program and run time however I'm literally watching a home wrecker get toasted under what is probably a 1000 par when this occurs???
Any help would be greatly appreciated this is happening at times that I might not be here to rectify the problem and I am worried about our acros getting burned up


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[Dozer1one]

For the record I did try and reach out to them via phone


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[Alex Y EcoTech]

For the record I did try and reach out to them via phone


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When we spoke to you on the phone did we recommend disabling the buttons on your lights and did that resolve the issue for you?

 

[Dozer1one]

Hey Alex .... yes you guys fixed the problem remotely and that was the issue . They somehow changed the button state .
Thanks again !! You guys have the best customer service out there !!
PS: I tried to delete this thread but don't know how to.


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