Rave for PA

Johnsteph10

New member
Hello,
I just wanted to share my experience with premiumaquatics as this was the first time i have done business with this particular company. I placed the order on monday morning with 2nd day shipping on about $50 worth of stuff....wednesday rolled around and i had not gotten a confirmation -- needless to say, I was concerned.
I called PA and spoke with Jeremy and was informed that the order had not been shipped. He stated he would call back and did after about 30 mins. It turns out that I had mistyped my zipcode! (doh!). We got it corrected and he apologized that no one had contacted me even though the order had been flagged. In return, he upgraded my shipping to overnight.

Great experience! I plan on ordering from them again (barring the fact that I can type my own address next time).

John
 
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