So I've been dealing with a custom aquarium maker who I went with due to his sales pitch and some of the aquariums I saw on posts and so forth. I reached out to him early in the year and we agreed on doing monthly payments through PayPal and for about a 64 gallon tank and the tank with shipping and stand would be around $1,700. And I was contemplating on whether I would have a facade or magnetic panels that he was asking just around $400 for and I couldn't do it. I finished paying the tank off in August and it's now December. Every time I've actually spoke to him whether on email or on instagram DM he's been a hit or miss of getting a hold of. I called him about a month ago saying the tank was in a crate and that he was going to ship it before the holidays and he would notify me. It's almost Christmas and I'm very frustrated. I'm not a laughing stalk and I realize he may be busy but I've given him months and I don't care whether he has larger aquariums being built that have more money, $1,700 is a lot of money to me. I don't want the tank anymore. I want my money back nothing less. If anyone has heard of the company Reef Star please deter yourself away from it because you may not have a tank for a whole year. Overall disappointed. Everything that was promised was always over the phone and never in written emails or text. If I do speak to him again it will never be over the phone only through written word. I just want my money back.
Reef Star Aquarium maker in Florida (biggest regret from a vendor)
- Thread starter Joeganja
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