tunze 6025 broke.

[SOULEMAN]

Hello, I have several of your pumps and also the 9010 skimmer. but anyways i love your stuff. ok here's the problem

I have an 6025 for a while now and took it out to clean it. while cleaning it (i was spraying it off inside) the liitl metal rod thingy in the middle was rusted and broke. now when i try to start the pump it will sometimes but it shakes and vibrates because the little rod is missing. please let me know what to do , do i need to buy another one or how do i fix this one.
Thanks
Dennis

 

[wartskin]

Please send it to us so that we may replace it for you. There have been several design modifications to prevent this problem from occurring again. Send all that you have with a note with you return shipping address.

Tunze USA
305 Victor St
Austin TX 78753

 

[SOULEMAN]

thank you very much. i will send it out asap.