What's up with your shipping options?

[Gumbo]

I was just about to place an order for over $200 worth of dry goods and the shipping options were USPS priority mail at my own risk or pick up. I'm not having MH bulbs shipped at "my risk". What's up with this?

 

[jasonfrey]

Hi,

We use UPS as our primary shipper. You should of had ground, 2-day, 3-day and overnight UPS options. It is a direct UPS mogule to there website though, so good chance when you tried to place the order, the UPS system was down and didn't poll rates from UPS and US mail was only option that showed up.

Sorry about the problem, please try again and if same problem occurs, you can pick Local pickup and we'll email you a shipping quote. It seems to be working fine just now, so i think it was just a temporary problem.

thanks

 

[Gumbo]

Thanks Jason. I knew there had to be a reasonable explanation.