Wow! Live Aquaria is awesome!

[Newreeflady]

Hi,

I got an order this week for a Carpet anemone and some varied corals/inverts. Everything came in great health, acclimated well. I know it is too soon to say on a carpet, but it is doing great so far, keeping its mouth shut, it's very sticky and is eating.

The rest of the order also came in good health.

Thanks for attention to detail, packing well, and for shipping healthy creatures. My only gripe (which many would call a huge bonus!)... I ordered a "medium" (ie, up to 6") Carpet, but I got one that is over a foot!! But, it's in very good health. Hopefully it won't outgrow my 36g tank too soon.

Thanks!
Angela

 

[dfs/la2]

Angela,

Thank you for your post and recent order. We apologize for the error we made in sending the incorrect size for your carpet anemone. We stand behind our 100% satisfaction guarantee. If you feel this would not be best for your aquarium please contact our LiveAquaria Department at 1-800-334-3699 so we can handle this accordingly for you.

We always love to hear the feedback from our customers.

Happy Reefing,

Michelle H.
Drs. Foster and Smith, Inc.
LiveAquaria

 

[Newreeflady]

Hi Michelle,

That's ok. It is giant, but I wouldn't dare ship it back and cause this animal anymore stress.

Hopefully it will be ok in this tank for a while. Mostly my post was a compliment on the health of the animals.

Thanks,
Angela

 

[dfs/la2]

Newreeflady,

Thank you for your complimentary post. We appreciate and agree with your concerns about causing further stress to the anemone if it was transported again. We would like to discuss your order with you and offer more options. Your complete satisfaction is important to us. Please feel free to pm us with your customer information, or you may call our Technical Support Department at 800-562-7169. Our desire is to always provide you with exemplary customer service. We look forward to helping you.

Pat S.
LiveAquaria
Drs. Foster and Smith