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[reein101]

I have had 3 6101 power supplys go out in the last month & two have had the pumps replaced also last year. Im not sure if two of them are still under warrenty still due to cant find my paper work right now, is that some thing that would still be on file from last time i sent them in?
At worst if i cant find paper work or get it from were i got them whats the cost for them each thanks
Thanks
aaron arnett

 

[rvitko]

Aaron,

The 6105's have only been on the market for 22 months so they are definitely under warranty, 3 power supplies is quite a bit and seems unusual, are you sure they did not get wet? My records show that one of these pumps was actually a replacement for a 6101 so the warranty would likely be up as the warranty would have been from the original date of purchase of the 6101, it does not extend with a warranty replacement. Send the non working items in and I will repair them and provide an estimate for anything that is not warranty. The power supplies typically last about 3 years, they are not a very expensive item, they cost about $55.

 

[reein101]

Ok thanks on the info and that the normal life is 3 years on the power supplys . There all were water cant get to them and in bags . I wounder if they got hot due to beging in the bags? owell there the 6101 so thats there normal life any way.

 

[rvitko]

They are just laptop power supplies, they don't last forever, we switched to these years ago because in the past a dead power supply meant a proprietary part and we felt it was better to use something a customer could get at any electronics store in a pinch. So long as they have the same rating and power output tip you can grab a replacement at Radio Shack. On the other hand they don't last like the old copper coil transformers we used to use. There are pros and cons but it seemed like a more customer friendly solution. You have probably had the same experience with your laptop power supplies after so many years they just die.