1rst Class Service

[SALTWATERSIG]

I placed an order for a coral last night, i received my email (today) a shipping order was placed and should arrive on friday 1/9/09. then today i got a call letting me know there was a problem with the coral and creditcard would be refunded, at first i thought "how dissapointing" but then i realized how much more dissapointed i would have been to receive a damaged or dying coral or for that matter to not receive anything at all and find out later it was never shipped.

thank you liveaquaria for being professional and friendly enough to call to keep customers like myself updated.


very respectfully

sergio

 

[dfs/la2]

Sergio,

Thank you for your compliment and your recent order with Drs. Foster and Smith’s LiveAquaria. We apologize that we were unable to ship the Bushy Acropora Coral. We take pride in providing the best specimens available and will not allow any item that is below our high standards to ship. If you have any further questions, please feel free to contact us.

Sandy C.
LiveAquaria
Drs. Foster and Smith