7096 stuck on software v0.0.0.0

[Macca_75]

Hi guys,

Background:
One of my 6105's (new model with the permanent short shaft) wouldn't start after the power was turned off. I tried a clean but it didn't work.
After contacting Graeme at AquaDepot in Aus he has offered to replace it under warranty. Not sure why but I disconnected the pump from the 7096 controller, turned it on and it started. Left it running and plugged the controller in. All seemed to be going well.
Hmmmm. Was it a one off? Turns out no. I use the storm mode and found it had not restarted one day.
Not to be outdone (and for the relevant part to this post) I have downloaded the latest version of the software (1.1.0.8 ??)

Now for the purpose of the post.

Not sure if you have seen this before.

When I launch the Controller software it launches AVRootloader, which in turns tries to (and fails) update the software.

Device info is basically reporting my controller as v0.0.0.0 and fails to update as it is "Higher as the update"

Any idea's how to update the controller so I don't get this error.

As a side note I can also no longer "read from controller" to see what settings are currently active in the controller.

Some screen shots for your reference

Thanks in advance

 

[rvitko]

What I have been told is this will happen if the update process was disrupted. Unfortunately, it will have to be replaced or sent to Germany to be repaired. In general, here we swap them out and send the old unit in to be rebooted with the current firmware.

 

[Macca_75]

Thanks Roger.

I'll contact Graeme and see what the go here in Aus is.