A little Help with Alerts

[sandgoby]

Hello,
I just want to start off by saying that the Apex has so far been the best investment I have made in this hobby so far. It has pretty much exceeded all my expectations. That said I am having an issue with my E-mail alerts. I have the full shake down with the e-mail. I telnet in and the e-mail settings check out and I receive the test e-mail no problem. I can even send the test e-mail from my web browser. However I have not received an alert message as of yet triggered by an event. I installed a low water float switch yesterday and proceeded to test it. I slid the switch out of the water and the Apex began with it's alarm on the display and Fur Elise came on. I waited for a bit expecting to get an e-mail and nada. I double checked the status and the Apex and the display indicated that the e-mail alert was in fact on but the Apex did not send the e-mail or the text message? Just wondering if anyone else has experienced this on their units. I have listed my program below just in case I messed something up.

Set OFF
If Temp > 82.0 Then ON
If Temp < 77.0 Then ON
If Temp < 07.80 Then ON
If pH > 08.40 Then ON
If ORP < 200 Then ON
If Switch1 CLOSED Then ON

Thanks!
:beer:

 

[RussM]

Check that email is actually enabled (Network Setup page, right above the SMTP server setting).

The telnet email test and web page email test will both work even if email is disabled.

 

[sandgoby]

Check that email is actually enabled (Network Setup page, right above the SMTP server setting).

The telnet email test and web page email test will both work even if email is disabled.

Unfortunately it was enabled, I've tried to toggle it on and off and I restarted the Apex and still nothing. It seems really weird that the test e-mail works and not the alarm.

:beer:
S

 

[sandgoby]

Ok I think I have some more info here, I decided to do a full initialize and restore on the Apex. Same problem. But I decided to Telnet in while the Alarm was active and this is what I got.

SMTP: mailhost --> 250 OK , completed

SMTP: mailhost <--
SMTP: DATA

SMTP: mailhost --> 354 Start Mail. End with CRLF.CRLF

SMTP: mailhost <--
SMTP:
.

SMTP: No Data:
SMTP: server = 1224bece
SMTP: fdopen OK

SMTP: mailhost --> 220 smtp108.rog.mail.re2.yahoo.com ESMTP

This line confuses me "SMTP: No Data:" Could this be the Apex or my Rogers account? I am guessing that the Apex needs to send something to the server. This also could be nothing, Has anyone seen this before?

Thanks
S
:beer:

 

[sandgoby]

Ok Guys seems I was able to solve this issue, it seems that the Rogers SMTP server would work with the test e-mail but not the alert e-mail. Go figure, I set up a GMX account and BEHOLD it worked:bounce3:. That was really freaking weird. In case anyone else runs into this issue well here you go....

:beer:
S

 

[swearint]

Set OFF
If Temp > 82.0 Then ON
If Temp < 77.0 Then ON
If Temp < 07.80 Then ON
If pH > 08.40 Then ON
If ORP < 200 Then ON
If Switch1 CLOSED Then ON

Glad you got the email issue resolved. I noticed the highlighted code, I believe that should be 'pH'. There is a parsing bug in 4.04 BC10 where it does not always recognize 'pH' and reverts to 'Temp. Try entering it as lowercase 'ph'. Then after the update, change to another outlet and then come back to confirm.

Todd

 

[sandgoby]

Glad you got the email issue resolved. I noticed the highlighted code, I believe that should be 'pH'. There is a parsing bug in 4.04 BC10 where it does not always recognize 'pH' and reverts to 'Temp. Try entering it as lowercase 'ph'. Then after the update, change to another outlet and then come back to confirm.

Todd

I was wondering about that, I had changed it back several times. After the full reset it seems to have taken. I'll keep that in mind for the future in case it does it again.

Thanks
S
:beer: