A Suggestion

hawkfish21

New member
Let me start of by saying your customer service is outstanding, but I would like to make a suggestion. I decided to order a couple of Leopard Wrasses. Both times they showed up DOA. You might want to place some sand in the shipping bag for future orders. They would stand a better chance of survival. Maybe I will try ordering them again in the future.:(
 
Hawkfish21,

We apologize for the deaths you have experienced. If you have not already contacted us regarding your losses, please contact us with your order information. We thank you for your suggestion and are forwarding it to our director. If you experience any further inconvenience, please contact us at 1-800-334-3699 or by email at customerservice@liveaquaria.com

Nate M.
www.liveaquaria.com
 
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