Accessing Apex problems

[cnaegler]

Hello!
Ok...where to start? Let's see, originally, i was having a temp reading problem but i'm thinking it has worked itself out now.
First of all, i'm using the online manual...http://www.neptunesys.com/APEX-20104032_WEB.pdf.
Now, i cannot access the controller from my PC. I had the access address saved in my favorites but now when i click on it , it just says ....Oops!Internet explorer could not find apex. It had been working fine until a couple of days ago. It is directly plugged into my router via the supplied ethernet cable. I checked all the addresses to confirm that they were still correct. I attempted to check the IP address but the controller froze up on me so i had to unplug the thing a few times to get it to unfreeze. When i unplugged it, i had to re- input the clock/ date settings. Is that supposed to happen? I thought this thing had an internal battery backup or flash memory or something?
Anyways,the last 2 numbers of the IP address had changed when i typed in "cm...ipconfig/all" into my computer. So, i reconfigured the address on the controller and restarted it but still no dice.
I would LOVE for this $500 controller to work correctly, but it's starting to seem like i could build my own Mars bound rocketship before i can figure this thing out.
It also doesn't help that i don't understand all the computer jargon/ mumbo- jumbo either.
Can anyone explain/ help me in normal peoples language...please?
Thanks guys!

 

[aquamanic]

Did you change the default port number by any chance (default = 80). If so, you must append that to the IP address or the host name when accessing. For example:

http://apex:8080
http://192.168.1.50:8080

It sounds like you have DHCP enabled which means any time you cycle the power and from time to time in between, your router will give your controller potentially a different IP address.

 

[cnaegler]

Did you change the default port number by any chance (default = 80). If so, you must append that to the IP address or the host name when accessing. For example:

http://apex:8080
http://192.168.1.50:8080

It sounds like you have DHCP enabled which means any time you cycle the power and from time to time in between, your router will give your controller potentially a different IP address.

Ahhhh...yes sir...that was the problem! When i went back and checked the IP address, with the DHCP enabled,it had changed from the original 192.168.1.50 so when i keyed in the number that it changed to, it worked! Awesome! Thank you! You da man!
So, i have to manually configure the IP address to keep that from happening from now on, right? I tried to do that before but i couldn't gain access, it just did the same OOPs! Internet explorer thing.

 

[aquamanic]

Yes, typically you want to turn OFF DHCP in the controller and static assign the IP address. For access from the internet (vs. your local home network) you may also have to change the port as well.

All of this is described in some detail in the User Guide that is stickied at the top of the forum. You might want to download that and give it a read.