ACK! getting frustrated 6025!

[Jovreefer]

Please help!

i got a 6025 from the first batch released & have had nothing but problems

First the metal rod would not stay in place, I retured it to get it fixed.

Then the magnet clip that holds the pump broke. I got 2 replacements & the second one just broke!

In between the 2 clips breaking I cant keep the front on my nano stream, it never fastens on right ever since I returned the pump to have the rod fixed

This is so frustrating because I love the flow & so do my corals! I'd love to get a second one ... but I cant part with my only reliable pump if this keeps happening with the stream.

 

[Jovreefer]

Thank you for the response Roger

As always great customer service from tunze

 

[javajaws]

Re: ACK! getting frustrated 6025!

<a href=showthread.php?s=&postid=10984560#post10984560 target=_blank>Originally posted</a> by Jovreefer
In between the 2 clips breaking I cant keep the front on my nano stream, it never fastens on right ever since I returned the pump to have the rod fixed

I bought a brand new 6025 recently and the front cover/cage wouldn't stay on out of the box. Roger replaced one part or another and it's better (it stays on) but not as solid as I would like. Seems like a design flaw IMO...I hope they address this when they fix the clips. Otherwise a fabulous powerhead.