Another AQ3 mail setup problem

[Jon Lazar]

I used to have email alarm notification working, but at some point it stopped and I want to get it working again. I've read a bunch of posts and tried all sorts of combinations with gmx SMTP settings and SMTP ports (25, 465, and 587 appear to be the favorites), but I'm not doing something right. I can access my AQ3 remotely when I travel, but don't get any email notifications.

My ISP is Cox but I'm using gmx.com because I couldn't get Cox to work before, and it seems like lots of folks are using gmx successfully.

I've checked and doublechecked the settings in the AQ3 setup for typos. I have the full email address for my gmx auth user logon, email auth is turned on, and there is an ALM timer in my program.

Thanks for your help!
Jon

--------------------------------
AC3 settings:

IP 192.168.001.050
Netmask 255.255.255.000
Gateway 192.168.001.001
Admin logon
Admin password
DNS server 068.105.028.011
Alt DNS 068.105.029.011
Email-On
SMTP smtp.gmx.com
From jelazar@gmx.com
To jon.lazar@osd.mil
Alt to: jelazar@cox.net
Email Auth On
Auth user jelazar@gmx.com
Auth password *****
Alarm ALM
Re-email delay 30m
SMPT Port 465



--------------------------------

Windows IP Configuration

Host Name . . . . . . . . . . . . : basement
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : dc.dc.cox.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : dc.dc.cox.net
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-19-66-89-72-2E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.105.28.11
68.105.29.11
68.105.28.12
Lease Obtained. . . . . . . . . . : Sunday, January 16, 2011 2:04:42 PM
Lease Expires . . . . . . . . . . : Monday, January 17, 2011 2:04:42 PM


--------------------------------

Here's what the telnet command returned:

AquaController> cons
AquaController> 1 maild
AquaController> mail
AquaController> SMTP: server = 4305d04a
SMTP: fdopen OK

SMTP: mailhost <--
SMTP: EHLO neptunesys.com

SMTP: mailhost <--
SMTP: auth login

SMTP: mailhost <--
SMTP: amVsYXphckBnbXguY29t

SMTP: mailhost <--
SMTP: aG9vYmllOTE=

SMTP: mailhost <--
SMTP: MAIL FROM: jelazar@gmx.com

SMTP: mailhost <--
SMTP: RCPT TO: jon.lazar@osd.mil

SMTP: mailhost <--
SMTP: RCPT TO: jelazar@cox.net

SMTP: mailhost <--
SMTP: DATA

SMTP: mailhost <--
SMTP:
.

SMTP: mailhost <--
SMTP: QUIT

 

[longiotti]

It seems your SMTP is incorrect
I believe it is supposed to be smtp.live.com

I used this thread to set up email notifications
the set up can be used on most controllers not just a AC3

http://reefcentral.com/forums/showthread.php?t=1789287&highlight=gmx+email

 

[RussM]

I believe it is supposed to be smtp.live.com

Hotmail/Windows Live email requires the use of encryption which is not supported by our controlllers.... which is clearly stated in the thread you referenced.


Jon, the telnet transaction you posted is a good one - the transaction was successful - mail sent fine. I don't think your settings are the problem.

You should try using Cox's SMTP service again... it's actually quite simple:

Email enable: Enabled
SMTP Server: smtp.east.cox.net
SMTP port: 25
From: address: (any properly-formatted email address)
To: address: (any valid email address)
Alt To: address: (optional)

Email authentication: Disabled
User name (blank)
User password (blank)

 

[longiotti]

Hotmail/Windows Live email requires the use of encryption which is not supported by our controlllers.... which is clearly stated in the thread you referenced.


Jon, the telnet transaction you posted is a good one - the transaction was successful - mail sent fine. I don't think your settings are the problem.

You should try using Cox's SMTP service again... it's actually quite simple:

Email enable: Enabled
SMTP Server: smtp.east.cox.net
SMTP port: 25
From: address: (any properly-formatted email address)
To: address: (any valid email address)
Alt To: address: (optional)

Email authentication: Disabled
User name (blank)
User password (blank)

all I know is that I have GMX account and use aquanotes with the information from the thread that I referenced and it worked.

 

[Jon Lazar]

Thanks RussM; I switched the SMTP settings and From address to Cox and it's working great!