Apex and Internet Woes

[janes_mw]

Ok, figured out most everything except the internet. Here is where I am at and what I have done:

Cable Modem (Charter Communications)
Router - Netgear WRN834B
Router - Set Portforwarding to my Apex IP address.
Router - Set to Port 80 on both start and end
Router - DNS server set to www.dyndns.org
Router - DNS host name set to my address established at dyndns.org
Router - DNS username and password established at dyndns.org
Apex - wired to Router via ethernet
Apex - set to DHCP off with IP address set differently than others

What works:
I can access the Apex in my house on the internet using it's IP address.
I can access the Apex in my house on the internet using my dyndns.org username.

What don't work:
I Can't access the Apex from an internet connection outside of my house.

My questions - on the dyndns.org site, it gives me a "detected IP" to select for the IP address. Is this correct or is this my router and I need to figure out the Modem?

any hints on what i am doing wrong?
mike

 

[Lightsluvr]

Tagging along - mine worked for a few weeks, and now is doing exactly what you describe...

LL

 

[rbnice1]

Ok first when you try to connect you cant be on your home network. Second on mine port 80 is designated for the router. So I had to set my pinhole up to use a external port of 100(this can be what ever you want) then a internal address of the apex static ip and port 80.

Then when I connect from outside my network(my blackberry or someone elses computer) I use my ip address or in my case I use no-ip.info and then add the port. Like this "http://BobSmith.no-ip.info:100"

 

[janes_mw]

I'll give this a try. Yes, when I tried to connect via my blackberry, that was when I figured out it didn't work! I will let you know.
mike

 

[rbnice1]

Also for another quirk, I cant connect with my blackberry using the built in browser but when I tried it with opera mini it worked fine.

 

[RussM]

The detected address should be the outside (aka WAN or public) address as shown of your router's status page. Charter typically doesn't block port 80.

You can test by going to http://www.grc.com then choosing the ShieldUp! test (select All Common Ports for the test type) and see if it shows port 80 open.

If port 80 is not open (GRC shows it as Stealth), you may need to use a different outside port (>1026) and use that to forward to port 80 on the inside. If you do this, then for external access, you'll use a URL of http://hostname.dyndns.org:port.

 

[janes_mw]

Russ, Port 80 showed up red and as stealth. On my router it says Port start and Port end. I take it it would be 80 start and 1026 end?

 

[janes_mw]

ShieldUp! didn't show any open ports? I even ran all ports and they were listed as stealth or closed. Am I looking at something wrong?

GRC Port Authority Report created on UTC: 2009-10-25 at 17:26:30

Results from scan of ports: 0-1055

0 Ports Open
936 Ports Closed
120 Ports Stealth
---------------------
1056 Ports Tested

NO PORTS were found to be OPEN.

 

[Lightsluvr]

ShieldUp! didn't show any open ports? I even ran all ports and they were listed as stealth or closed. Am I looking at something wrong?

GRC Port Authority Report created on UTC: 2009-10-25 at 17:26:30

Results from scan of ports: 0-1055

0 Ports Open
936 Ports Closed
120 Ports Stealth
---------------------
1056 Ports Tested

NO PORTS were found to be OPEN.

So does that indicate an issue with the router rather than the Apex?

What would cause the router to just shut down a port?

LL

 

[rbnice1]

By default a router blocks ports. thats part of its job. When you set-up pinholes or port forwarding, you are opening a port and pointing it to a specific ip on your network.

Some ISP's block ports on there end as well. If the ISP is blocking the port opening it on your router will do nothing. My brother has charter try using port 3784. I know for fact that that port works on charter. we use it for teamspeak.

BTW here is my shield-up. Neat program. never used it.
3 Ports Open
1 Ports Closed
1052 Ports Stealth
---------------------
1056 Ports Tested

Ports found to be OPEN were: 23, 80, 100


80 I use to connect to my router. Its the default for the router. 100 is for the apex unit. 23 is for when I do FTP with my brother.

 

[janes_mw]

Ok - THANK YOU!!!

I changed to Port 1026 as my start and end and changed in the Apex Net Setup to the same. I can now connect via my Iphone and Blackberry using external internet services.

Now for the email and I will have this thing figured out
mike

 

[Big_D]

Tagging along - mine worked for a few weeks, and now is doing exactly what you describe...

LL

Have you checked the Network Setup page on your Apex? Mine lost power and when it came back up the ip address had changed on me. I had to go into the router setup and reassign the ip on the port forward page.





D

 

[janes_mw]

I just checked. The IP is still the same as I set it. Changing the Port looks like it fixed mine. There is always great help here on RC!!!!

Only thing left on my set up is to get the 8 pin I/O connector and configure my float inputs. Other than that, this thing Rocks!

mike

 

[RussM]

23 is for when I do FTP with my brother.

FYI... Port 23 is telnet. FTP uses ports 20 & 21.

 

[rbnice1]

Huh... your right. I just went and checked my pinholes. Wonder why port 21 doesnt show as open.

 

[RussM]

Huh... your right. I just went and checked my pinholes. Wonder why port 21 doesn't show as open.

FTP is strange in that it uses 2 ports; they are opened dynamically by the client when a connection is established to the server. Firewalls know this requirement, and act accordingly. Otherwise, neither port should be open on your firewall unless you are running a FTP server.

 

[RussM]

Have you checked the Network Setup page on your Apex? Mine lost power and when it came back up the ip address had changed on me. I had to go into the router setup and reassign the ip on the port forward page.

Set the Apex IP address to be static (turn off the DHCP option)

 

[RussM]

Now for the email and I will have this thing figured out

Give it a whirl, and hit us up if you run into problems.

One common problem with email setup: there must be a DNS server address configured on the controller.

If you do have problems.... telnet to the controller, login, then run these commands:

cons
1 maild
mail

Then copy and paste the output into a message here... it's a log of the actual communications between the controller and the configured mail server. This will allow us to quickly help determine the problem.

 

[RussM]

here is my shield-up. Neat program. never used it.

There are other web sites that will do similar tests, but Gibson Research has been around forever (I used to use their disk maintenance tools way back in the 80's!), and I've been using ShieldsUp! for many many years, and trust the results.

 

[janes_mw]

Ok, will do. Again, thanks for all the help!

Give it a whirl, and hit us up if you run into problems.

One common problem with email setup: there must be a DNS server address configured on the controller.

If you do have problems.... telnet to the controller, login, then run these commands:

cons
1 maild
mail

Then copy and paste the output into a message here... it's a log of the actual communications between the controller and the configured mail server. This will allow us to quickly help determine the problem.